Exploring how people discover, understand and work with the physical equipment around them.
Welcome to the research hub for Central, an ongoing research project investigating how people find, access and use equipment in the broadest sense, from tools and instruments to components, test rigs, infrastructure and other physical resources.
Many workplaces rely on physical equipment, but knowing what exists, where it is, whether it is ready to use, or who understands it is often harder than it should be. These studies explore how people deal with that reality in practice.
The goal is not to test a finished product. The goal is to learn from real responses, realistic scenarios and interactive experiments so that future tools can better support the way people actually work.
In this research, equipment is understood in the broadest sense. It includes the tools, instruments and machines you use in your work, but also sensors, components, mechanical parts, subsystems, test rigs, infrastructure and spaces around you. In short: anything physical you might need to find, access, understand or use.
Each study explores a different aspect of how people discover, understand and work with equipment and organizational knowledge. You are welcome to participate in any of the available studies below.
Help us understand how people keep track of equipment: what exists, where it is, whether it is usable, and what information is needed to work with it.
Open studyWork through a realistic problem and explore how people discover useful equipment, methods, expertise and previous knowledge when the right path is not obvious.
Open studyStep into a realistic situation and interact with Central as a live research prototype. The experience adapts as you search, ask questions and decide how to move forward.
Launch experienceThe next phase of this research is currently under development. Additional research activities will be added as the project evolves.
Coming laterResearch updates will be published here as the project progresses. They will share design decisions, reflections and updates from the research process.
View research notesCentral is an evolving platform that supports the discovery of equipment, expertise and organizational knowledge in research and technical environments. While already used in practice, it continues to evolve through ongoing research, collaboration with its users, and studies such as those presented here.
If you would like to learn more about Central, discuss how it could support your organization, or hear about future developments, you can leave your contact details after completing any study.
Choose a study firstThis research is part of a MAS thesis focused on early-stage product learning through real-world experiments.
The goal is to understand where meaningful value emerges in practice and how early signals can guide product decisions. This project is conducted by Stephan Caruso as part of his MAS in Management, Technology, and Economics at ETH Zurich.
No signup required · responses are anonymous